AI systems can provide a digital coach that supports every phone call in the call center and analyzes conversations. But are both parties more satisfied at the end of the call?
Agile working helps EOS respond faster to changes on the market. But how do employees and companies best approach the topic? EOS Scrum Master Dirk Hofmann reveals three methods.
Incorporating the collection process into the device most people use to organize their day sounds like a good idea. An international EOS team has done just that with their smartphone app for debtors.
The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.
Why do you get up in the morning and go to work? At EOS the staff and the CEO are answering this question together.