EOS is becoming a technology-driven financial investor and international innovation leader: CEO Klaus Engberding on his vision for the Group.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.
Looking back at 2017/18: The EOS Board recount the recent financial year.
EOS is expanding its position as a leading buyer of NPL: in 2017/18 the Group consolidated its position in Serbia and Spain and entered the Canadian market.
United Bulgarian Bank just sold the largest debt portfolio ever in offer in Middle- and Eastern Europe. Few companies can handle such a deal - EOS Matrix is one of them.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.
The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.
You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.